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YOU ARE HERE: Home » News » When I open the camera, it show me ' Unfortunately, the Gallery has stopped', and I can't use the camera, what can I do to fix it?

When I open the camera, it show me ' Unfortunately, the Gallery has stopped', and I can't use the camera, what can I do to fix it?

Mon,09,December 2013:12:09 marketing 11290 Comment Latest

Answers:1. You can do a factory data reset, please go to Setting--Backup&reset.

2.There is a small RESET hole at the back of the tablet.
You can use a pin or needle to poke it for about 10s, then press the power button again.

3.If it still happens, you can uncover the tablet and check the connect line of the camera.Here is a video of checking the connect line.
http://pan.baidu.com/share/link?shareid=3942273409&uk=2015567413